Welcome to Regal Tiger, a website provided by Regal Tiger Resort Wear, LLC (“Regal Tiger,” “we,” “our,” “us,” or “Company”). By use of our website (the “Site”), you agree to these Terms and Conditions (these “Terms”). They may be changed at our discretion at any time, therefore please check this page regularly.
Unless otherwise noted, the design of the Site, the Site as a whole and all materials that are part of the Site (“Contents”) are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by Regal Tiger. Any use of the Contents without Regal Tiger's express written consent is strictly prohibited.
The Contents are intended solely for your personal, noncommercial use. You may copy other Contents displayed on the Site only for your personal, noncommercial use. No right, title or interest in any Contents is granted or transferred to you as a result of any such copying. Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the Contents or the Site. Unauthorized use of the Contents is expressly prohibited by law, and may result in severe civil and criminal penalties.
Links to Other Websites
This Site may contain links to other internet website operated by third parties. Regal Tiger provides these links on the Site solely as a convenience, and does not endorse or assume any responsibility for these websites. You access these sites at your own risk and by accessing them you leave the Regal Tiger Site. We have no control or responsibility for their content, information and activities.
With the exception of information necessary to place an order, any comments, feedback, ideas, suggestions, materials information and other submissions to the Site will be deemed as non-confidential, and shall be the sole property of Regal Tiger Resort Wear, LLC, including worldwide rights in all intellectual properties.
Product Information and Merchandise Availability
Regal Tiger does not represent or warrant that the information on the Site is accurate, complete, or current. This includes the pricing and availability of our merchandise. Regal Tiger reserves the right to correct any errors or omissions, or to change the Contents of the Site at any time without prior notice.
Order Processing Information
Orders are processed pending availability and credit verification. Orders placed on Friday after 7 PM US Central Time will begin processing on the following Monday. Regal Tiger will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. We do not offer Saturday delivery. DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS.
Refunds are issued for missed guaranteed shipments and will be processed by Regal Tiger within 7 business days. Please allow your financial institution an additional 7 to 10 business days to post to your account.
Merchandise must be returned within 20 days. Merchandise must not be worn, altered, or washed. Please note that our silks are delicate, and Regal Tiger cannot be responsible for tears and rips due to mistreatment of garment. Merchandise must have all tags attached and be returned in original packaging. Some items from Regal Tiger ship with an attached security tag. Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return. Final Sale items may not be returned.
Refunds & Processing Time
If your package arrives at Regal Tiger within the 20-day timeline specified above, your refund will be processed in the original form of payment within 7 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Regal Tiger
Need a Different Size/Color?
In order to serve you most efficiently, we do not offer merchandise exchanges. Once we receive your return, we'll credit your account.
Free Prepaid Returns (USA Only. Within 15 Days.) A prepaid shipping label is included in all orders shipped within the United States. To qualify for free return shipping, your return must arrive at Regal Tiger within 15 business days of the date you received it. Please allow 7 days transit time.
1. Complete the return form included in your order and securely repackage your merchandise. Cover or remove any original mailing address label or carrier barcodes from package. Affix the prepaid shipping label included in your order to your package.
2. Drop off your package at a UPS Store
3. Please keep top portion of label for your records and tracking.
4. You will receive an email once your return has been processed. Please allow 7 business days from the time we receive your return for it to be processed.
Please Note: Packages received at Regal Tiger after 15 days will incur a $10 fee, which will be charged at the time of your return.
Non-Prepaid Returns How-To
We currently offer free returns for USA customers only. If your order arrived without a prepaid label, please follow these steps.
1. Complete the return form included in your order and securely repackage your merchandise. Cover or remove any original mailing address label or carrier barcodes from package. NOTE: When returning footwear, do not use your shoe box as your shipping box.
2. Please send your return to: Regal Tiger Returns, 2565 3rd St, Unit 319, San Francisco, CA, 94107. Ship your package using a trackable, insured shipping method.Regal Tiger cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records. You will receive an email once your return has been processed. Please allow 7 business days from the time we receive your return for it to be processed.
Disclaimer, Limitation of Liability and Indemnity
Applicable Law and Jurisdictional
These Terms and Conditions shall be construed in accordance with and governed by the laws of the United States and the State of California, without reference to their rules regarding conflicts of law.
ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY ARBITRATION IN SAN FRANCISCO, CALIFORNIA BEFORE ARBITRATOR(S). THE ARBITRATION SHALL BE ADMINISTERED BY JAMS PURSUANT TO ITS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES AND IN ACCORDANCE WITH THE EXPEDITED PROCEDURES IN THOSE RULES OR PURSUANT TO JAMS’ STREAMLINED ARBITRATION RULES AND PROCEDURES. JUDGMENT ON THE AWARD MAY BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS CLAUSE SHALL NOT PRECLUDE PARTIES FROM SEEKING PROVISIONAL REMEDIES IN AID OF ARBITRATION FROM A COURT OF APPROPRIATE JURISDICTION.
Last Amended: May 6, 2016